Who we are and what this policy covers
TheNoodleSeed Corporation, doing business as Noodle Seed (we, us, or our), is responsible for the personal information described in this policy when we decide why and how it is used. This policy covers noodleseed.com, its waitlist and early-access forms, website communications, and our own SMS assistance program. Contact [email protected] about this policy or your information.
The developer platform has a separate privacy notice, linked below. When another business uses Noodle Seed to answer its customers, that business controls its customer relationship and its privacy notice also applies. Direct requests about that business’s records to the business; we can help identify the appropriate contact.
Information you provide and information we receive
We receive the details you submit in our forms and correspondence, the messages you send to our SMS assistant, and records of your communication and measurement choices. Our website and providers also receive technical information needed to deliver requests, such as IP addresses, browser and device information, requested pages, timestamps, and error or security information. The sections below describe additional analytics, advertising, and business-visitor information, including information supplied by providers.
Please share only information needed for your request. Do not send passwords, payment-card details, government identification numbers, or sensitive health information through the waitlist or SMS assistant.
Why we use information
We use information to serve and protect the website, record and respond to your interest in access, answer questions, deliver requested communications, maintain communication preferences, investigate abuse, and understand website performance. Where the choices described below allow it, we also send product updates and measure advertising. Business-visitor identification helps us assess business interest and plan relevant follow-up.
Where data-protection law requires a legal basis, the basis depends on the purpose: taking steps you request before entering a contract or providing a requested service; our legitimate interests in operating and protecting the website, answering enquiries, and understanding business interest, subject to your rights; consent for optional communications or tracking where required; and compliance with legal obligations. You may object to processing based on legitimate interests and withdraw consent as explained below. A visit or waitlist signup is not blanket consent to every use of information.
Meta advertising measurement
If you allow Meta measurement using our website's measurement choice, the Meta Pixel measures page visits and confirmed waitlist signups for Facebook and Instagram advertising. Meta receives browser information, page URLs and advertising identifiers and may associate these events with activity on its services. Our browser event code does not send form fields. If you turn on the optional Updates & ad measurement switch on the signup form, our server may send Meta a confirmed signup event, a hashed version of your email address, available Meta browser/ad-click identifiers and browser information. Hashing supports matching and does not make this information anonymous. We store that notice version with your choice. Browser and server events share an identifier to avoid counting the same signup twice. Automatic event detection is disabled in our integration.
We do not load the Meta Pixel before your choice or when your browser sends Global Privacy Control. Use Meta measurement preferences below the footer to allow or decline future browser events. After a signup, declining in the same open tab also requests cancellation of a queued server event; we show an error if that cancellation cannot be confirmed. That temporary cancellation token is not kept after the tab closes or reloads. To withdraw later, submit the same email with the optional switch off or contact [email protected]. Declining cannot recall events already dispatched. The signup switch requests both Noodler Update emails and Meta measurement. We record the two permissions separately. The footer measurement preference affects Meta only; email unsubscribe links affect updates only. Other analytics are described below.
Advertising measurement
When enabled, we use the OpenAI Measurement Pixel to measure website visits and confirmed waitlist submissions after ChatGPT ads. The pixel uses browser and ad-click identifiers to associate activity with ads. Our event code does not include the email address, name, or company website you enter. If automatic advanced matching is enabled in Ads Manager, the pixel may also detect supported form information and hash it in your browser for matching.
Our events request exclusion from future user-level personalization. We do not load this pixel when your browser sends Global Privacy Control, and the pixel honors its stored measurement-consent denial. Joining the waitlist is separate from a purchase or product account.
Website analytics
We use Ahrefs Web Analytics to understand visits, referral sources, page views, and confirmed waitlist signups. This analytics service does not use cookies or persistent identifiers. We also use PostHog for page views, click and scroll heatmaps, and session replay to understand how the website is used. PostHog uses cookies and browser storage to recognize a browser and session. Form values are masked in recordings; private conversation and contact-summary content is excluded. Console logs and network request or response bodies are not recorded. Our custom signup event contains no email address, name, or company website. Analytics may be blocked by your browser and is separate from our waitlist records.
Visitor identification
We use RB2B to help identify business visitors and understand interest in Noodle Seed. RB2B uses cookies and similar technologies to associate website activity, including pages visited, referral sources, timestamps, and browser information, with company information and, for eligible US visitors, professional contact information. We use these signals to assess business interest and plan relevant follow-up. Identification is separate from joining the waitlist. You can contact [email protected] to ask about information we hold or request removal.
Your waitlist information
The waitlist asks for your email address and, optionally, your name and company website. Our e-commerce early-access form also requires your store website, and offers an optional role and shopper-question follow-up. If you select a pricing plan, we also record that optional preference to understand interest. If you arrive through a campaign link, we may also record its source, medium, campaign and creative names, ad identifiers and intended market. These are campaign labels, not verified location or proof that an ad caused a signup. We use this information to manage the waitlist and contact you about your signup and access.
Services that process your signup
Twenty manages waitlist records. Resend stores your email address and optional name as a waitlist contact, manages the waitlist email group, sends waitlist emails, and records delivery status. The optional signup switch includes Noodler Update emails; existing unsubscribe preferences are respected. Our Fly-hosted website stores signup details, optional qualification responses, consent choices, and email and advertising-event retry records so a temporary service failure does not lose your request. It also processes technical requests needed to serve the website and protect the form from abuse.
Your choices
Joining the waitlist alone does not subscribe you to a newsletter. For a new waitlist signup, turning on the optional Updates & ad measurement switch records both choices, their notice versions and signup time. The switch starts off. Global Privacy Control keeps Meta measurement off even when you choose updates. New Resend contacts are then subscribed to product news and updates. Existing subscriptions and opt-outs stay unchanged, including on repeat signups. You can unsubscribe using the link in those emails. You can ask us to remove your waitlist information or stop contacting you by emailing [email protected].
Developer platform
The developer platform is a separate service. Its privacy information is available at developer.noodleseed.com/privacy.
How long information is kept
Retention depends on the kind of information and why it is held. Waitlist and enquiry records support managing your request and contacting you about access; email preferences and suppression records help us honor your choices. Delivery and retry records support completing or troubleshooting submissions, while security records support abuse prevention. Relevant records may need to be retained for legal obligations or disputes. These records do not all expire when you close your browser or unsubscribe.
Analytics, advertising, and visitor-identification records follow the settings and retention terms of the relevant services. Contact us to ask about the retention applicable to your information or request deletion. SMS working-message content has the separate seven-day limit described below; that limit does not apply to all website records or to independent provider copies.
International processing and security
Our providers may process information in countries other than the country where you live. Those countries may have different data-protection laws. Contact [email protected] for information about the locations and transfer arrangements applicable to your information, including safeguards where required by law.
No website, network, or storage system can guarantee absolute security. Use the contact below to report a suspected privacy or security issue; please do not include passwords or other secrets in your report. The specific masking and collection limits described above apply to website analytics, not to every provider or every communication channel.
Your privacy rights and requests
Depending on where you live and the law that applies, you may have rights to access or obtain a copy of your personal information, correct it, request deletion, receive portable information, restrict processing, object to processing, or withdraw consent. Some laws also provide rights to opt out of sale, sharing, or targeted advertising, and to appeal a refused request. Advertising and visitor-identification disclosures can fall within these definitions even when no money is paid for information.
Email [email protected] with your request and enough information to locate the relevant records, such as the email address used for the waitlist or phone number used for SMS. Do not send identity documents unless we request a proportionate verification step through an appropriate channel. We may need to verify your identity or an authorized representative’s authority. We respond within the time required by applicable law, explain any applicable exception, and provide information about further review or appeal where available.
You can object to direct marketing at any time. Withdrawing consent does not affect processing that was lawful before withdrawal. You may also complain to your local data-protection authority. Exercising a privacy right does not remove any protection you have under applicable law.
Children’s information
Our website and waitlist are intended for people evaluating business services, not children. Please do not submit children’s personal information. If you believe a child has provided personal information, contact [email protected] so we can investigate and address it as required by applicable law.
Changes to this policy
We may update this policy as our services, practices, or legal obligations change. The date above identifies the latest revision. For material changes, we will provide additional notice appropriate to the change, and seek consent where required before using information for a new purpose. An update to this policy does not itself grant consent to optional tracking or marketing.
SMS assistance
When you text a number answered through Noodle Seed, we process your phone number, message content, message identifiers, timestamps, and delivery status to answer your request, maintain recent conversation context, enforce opt-outs, and prevent abuse. TheNoodleSeed Corporation operates Noodle Seed’s own SMS assistance program at +1 844 398 1786. You initiate the conversation; your message permits replies in that exchange, not marketing or recurring outreach. For another business’s number, that business controls its assistant and we process messages on its behalf.
The assistant’s working message content is deleted within seven days of receipt, or sooner if the business sets a shorter period. Separately enabled conversation history follows the retention notice in the first reply. Content-free usage, delivery, security, and opt-out records may remain so we can operate the service and honor your choice to stop.
We do not sell or rent mobile information, use it for advertising, or share it with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Twilio and mobile carriers process phone numbers, message content, and delivery information to provide the requested conversation; the configured AI provider processes messages to answer them. These providers may retain their own records under their applicable policies.
To request deletion of a conversation, email [email protected] with the phone number you used. We erase conversation content and keep only content-free abuse-prevention, usage, and opt-out records. Deletion from Noodle Seed does not delete copies held by Twilio, mobile carriers, or another business. Deleting conversation content does not undo an SMS opt-out. See SMS assistance for how to start, stop, or get help.
Contact
Email [email protected] with questions.