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Privacy Policy

Last Updated: April 7, 2026

At Noodle Seed, we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our platform. We're committed to transparency and giving you control over your data.

1. Information We Collect

Personal Information

When you create an account or join our waitlist, we collect your name, email address, and company information (optional). This helps us provide you with personalized service and keep you updated.

Business Information

To help you reach customers through AI platforms, we collect information about your business, services, and offerings that you configure in your Noodle Seed profile.

Usage Data

We automatically collect information about how you use Noodle Seed, including pages visited, features used, and interaction patterns. This helps us improve the platform and your experience.

Conversation & AI Interaction Data

When you use Noodle Seed to deploy apps on AI platforms, we may collect and process chat prompts, conversation content, model inputs and outputs, and API request/response data generated through your deployed applications. This data is used to deliver the service, troubleshoot issues, and improve platform functionality.

Payment & Transaction Data

If you subscribe to a paid plan or process transactions through your Noodle Seed apps, we collect billing details (such as payment method, billing address, and transaction history). Payment card details are handled directly by Stripe, our PCI-compliant payment processor, and are not stored on our servers.

Device & Technical Information

We collect device type, browser information, IP address, operating system, unique account identifiers, cookie identifiers, and session tokens to ensure compatibility, security, fraud prevention, and optimal performance.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Noodle Seed platform
  • Publish your business information to AI platforms like ChatGPT and Claude
  • Process your appointments, payments, and transactions through Stripe, our PCI-compliant payment processor (if you use these features)
  • Send you important updates, notifications, and product announcements
  • Respond to your questions and provide customer support
  • Prevent fraud, abuse, and ensure platform security
  • Analyze usage patterns, measure platform performance, and generate aggregated analytics to improve our services
  • Investigate and respond to security incidents, unauthorized access, or suspicious activity using device, technical, and log data
  • Send marketing communications about new features, promotions, or related services (you can opt out at any time; see "Your Privacy Rights" below)
  • Comply with legal obligations

Google API Services User Data Policy

Noodle Seed's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we confirm that:

  • Google user data is used solely to provide and improve the user-facing features of Noodle Seed that are visible to you
  • Google user data is not used for serving advertisements, including retargeting, personalized, or interest-based advertising
  • Google user data is not shared with third parties except as necessary to provide the service, comply with applicable law, or as part of a merger/acquisition with notice to users
  • Google user data is not used to train artificial intelligence or machine learning models
  • Human access to Google user data is limited to what is necessary for debugging, support, or legal compliance

For the purposes of this section, "Google user data" refers to any data obtained through Google API integrations, including Google account profile information, calendar data, and any other data accessed via Google OAuth scopes. This does not include data you independently provide to Noodle Seed (such as business information entered directly into your profile).

3. Sharing Your Information

We don't sell your data. Period.

We may share your information only in these specific circumstances:

AI Platforms

Your business information (name, services, contact details) is shared with AI platforms like ChatGPT and Claude so customers can discover you. This is the core purpose of Noodle Seed.

Service Providers

We work with trusted third-party services who help us run Noodle Seed. These include:

  • Cloud hosting & infrastructure: for storing and serving your data securely
  • Analytics (e.g., Mixpanel, Google Analytics): usage data such as pages visited, features used, and interaction patterns may be shared with analytics providers to measure and improve our service
  • Advertising & measurement (e.g., TikTok Pixel): website visit and conversion events may be shared with advertising partners to measure campaign performance and reach relevant audiences
  • Payment processing (Stripe): billing and transaction data is shared with Stripe to process payments securely
  • Email & communications: your email address is shared with our email service provider to deliver transactional and marketing communications

All service providers are contractually required to protect your data and can only use it to provide services to us.

Legal Requirements

We may disclose information if required by law, court order, or to protect the rights, property, or safety of Noodle Seed, our users, or the public.

Business Transfers

If Noodle Seed is acquired or merges with another company, your information may be transferred. We'll notify you before this happens.

4. Data Security

We take security seriously and use industry-standard measures to protect your data:

  • SOC 2 Type 1 compliance for organizational security controls
  • Encryption in transit (HTTPS/TLS) and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Limited employee access on a need-to-know basis
  • Secure backup and disaster recovery systems
  • PCI-compliant payment processing through Stripe (we never store your payment card details)

However, no system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

  • Access your data: Request a copy of the personal information we hold about you
  • Update or correct: Change your profile information at any time in your account settings
  • Delete your data: Request deletion of your account and associated data
  • Export your data: Download your business information in a portable format
  • Opt out of marketing: Unsubscribe from marketing emails via the link in any email (you'll still receive critical account notifications)
  • Opt out of analytics: Disable analytics cookies through your browser settings or use opt-out tools provided by our analytics providers
  • Withdraw consent: Where we rely on your consent for optional data processing, you may withdraw that consent at any time without affecting the lawfulness of prior processing
  • Object to processing: Request that we stop processing your data for certain purposes

Non-Account Users (Waitlist & Visitors)

If you joined our waitlist or provided your email without creating a full account, you have the same rights listed above. Contact us at privacy@noodleseed.com with the email address you used, and we will process your request.

To exercise any of these rights, contact us at privacy@noodleseed.com. We will respond to all verified requests within 30 days. If we need additional time, we will notify you of the reason and extension period.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services.

While Your Account Is Active

  • Usage data (pages visited, features used, interaction patterns) is retained for up to 24 months from the date of collection
  • Server logs and security data are retained for up to 12 months for security monitoring and incident investigation
  • Google user data is retained only for as long as necessary to provide the specific feature you authorized, and is deleted within 30 days of revoking access or disconnecting the integration
  • Backup copies of your data are retained for up to 90 days for disaster recovery purposes

When You Delete Your Account

  • Your profile and business information are removed from AI platforms within 48 hours
  • Personal data is deleted within 30 days
  • Backup copies containing your data are purged within 90 days
  • Some data may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes)
  • Anonymized, non-identifiable usage data may be retained for improving our services (this does not include Google user data)

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in and maintain your session
  • Remember your preferences
  • Understand how you use Noodle Seed
  • Improve performance and user experience

Third-Party Cookies & Tracking

We use third-party analytics, measurement, and advertising tools (such as Mixpanel, Google Analytics, and the TikTok Pixel) that may set their own cookies on your device. These tools help us understand usage patterns, measure advertising campaigns, and improve our service. Third-party providers process data in accordance with their own privacy policies.

You can control cookies through your browser settings, but some features may not work properly if you disable them. You may also opt out of analytics tracking by using browser extensions or the opt-out mechanisms provided by our analytics providers.

8. Third-Party Links

Noodle Seed may contain links to external websites or services (like AI platforms). We're not responsible for their privacy practices. We encourage you to read their privacy policies before sharing information with them.

9. Children's Privacy

Noodle Seed is not intended for children under 13 (or 16 in the EU). We don't knowingly collect information from children. If you believe we've collected information from a child, please contact us immediately at privacy@noodleseed.com

10. International Data Transfers

Noodle Seed is based in the United States, and your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including standard contractual clauses or other approved transfer mechanisms where required.

11. Noodle Seed App on AI Platforms (ChatGPT)

Noodle Seed offers a read-only companion app on AI platforms such as ChatGPT, allowing authenticated Noodle Seed users to view their dashboard metrics and app data directly within the AI conversation interface. This section describes the data practices specific to that app experience.

Authentication & Scope

The app uses OAuth 2.0 with the openid scope exclusively. This means we verify your identity only. We do not request access to your email, profile, or any third-party accounts through the OAuth flow.

Data Accessed Through the App

Once authenticated, the app returns the following data from your existing Noodle Seed account:

  • Your list of Noodle Seed apps
  • Aggregate dashboard metrics (lead counts, appointment counts, conversation counts, answer rates)
  • Individual lead details, including names and email addresses of people who have interacted with your deployed apps

This is data you already own and can access through the Noodle Seed web dashboard. The ChatGPT app provides an alternative, read-only view of the same information.

Data Minimization

  • The app is strictly read-only. It cannot create, modify, or delete any data in your Noodle Seed account
  • We do not collect, store, or log any data from the AI platform conversation itself (no prompts, no chat history, no queries)
  • We collect only the minimum data necessary to authenticate you and return the requested dashboard information
  • The app does not serve advertisements or engage in any form of advertising

Restricted Data

The Noodle Seed ChatGPT app does not collect, solicit, or process any of the following:

  • Payment card information or data subject to PCI DSS
  • Protected health information (PHI)
  • Government-issued identifiers (social security numbers, national IDs)
  • Access credentials, API keys, passwords, or authentication secrets

No Behavioral Profiling

The app does not perform behavioral profiling, surveillance, or cross-session tracking of users on the AI platform. We do not collect timestamps, query patterns, or metadata from your interactions with the app beyond what is required to serve your authenticated request.

AI Platform Privacy

When you use the Noodle Seed app within ChatGPT or other AI platforms, your interaction is also subject to that platform's own privacy policy and terms of service. We encourage you to review the AI platform's privacy practices alongside this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll:

  • Update the "Last Updated" date at the top
  • Notify you via email for significant changes
  • Post a notice on our website

Your continued use of Noodle Seed after changes take effect means you accept the updated policy.

13. Contact Us

Questions, concerns, or feedback about this Privacy Policy? We're here to help.

We typically respond within 24-48 hours.