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Terms of Service

Last Updated: April 7, 2026

Welcome to Noodle Seed. These Terms of Service ("Terms") govern your access to and use of our platform. By using Noodle Seed, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Noodle Seed, you confirm that:

  • You are at least 13 years old (or 16 in the EU/EEA). If you are under 18, you confirm that you have obtained parental or guardian consent to use the Service
  • You are capable of entering into a legally binding agreement (or have parental/guardian consent to do so)
  • If using on behalf of an organization, you have the authority to bind that organization to these Terms

If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Noodle Seed is a no-code platform that helps businesses reach 800 million people asking AI. We enable you to:

  • Build your presence across major AI platforms (ChatGPT, Claude, and more)
  • Manage appointments and bookings through AI conversations
  • Accept payments inside AI agents
  • Automatically expand to new AI platforms as they emerge

We continuously improve our platform based on usage patterns and feedback.

3. Account Registration

To access Noodle Seed's full features, you'll need to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information is accurate and up-to-date

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use Noodle Seed for lawful purposes only. You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or misleading content
  • Attempt to reverse-engineer or exploit the platform
  • Use automated scripts or bots to abuse the service
  • Impersonate others or misrepresent your affiliation
  • Interfere with or disrupt the platform's operation

5. Your Business Information

When you use Noodle Seed, you provide information about your business, services, and offerings. By doing so:

  • You grant us permission to publish this information to AI platforms (ChatGPT, Claude, etc.)
  • You confirm that you have the right to share this information
  • You represent that the information is accurate and not misleading
  • You retain ownership of your business information

We use your information solely to provide the Service as described in our Privacy Policy.

6. Intellectual Property

Our Property

All content, features, technology, and functionality of Noodle Seed (including design, code, AI models, and trademarks) are owned by us or our licensors and protected by intellectual property laws.

Your Property

You retain all rights to your business information, content, and data. By using Noodle Seed, you grant us a limited license to use your content solely to provide and improve the Service.

Your License

We grant you a limited, non-exclusive, non-transferable license to use Noodle Seed for your business purposes, subject to these Terms.

7. Fair Usage Policy

To ensure quality service for all users, we enforce reasonable usage limits:

Acceptable Use

  • Use Noodle Seed within its intended scope
  • Follow applicable laws and regulations
  • Respect intellectual property rights
  • Maintain ethical interactions with AI tools

Prohibited Activities

  • Excessive Usage: Running unusually high volumes of requests that impact system performance
  • Automation Abuse: Using bots or scripts to excessively load our infrastructure
  • Exploitation: Attempting to manipulate or reverse-engineer our platform
  • Harmful Content: Generating or distributing offensive, misleading, or unlawful content
  • Unauthorized Resale: Reselling Noodle Seed services without permission
  • White-labeling: Creating unauthorized derivative versions of our platform

Enforcement

Violations may result in warnings, feature restrictions, account suspension, or termination. Contact support@noodleseed.com if you believe your account was restricted in error.

8. Payment & Subscriptions

Certain features require a paid subscription. By subscribing:

  • You agree to pay all applicable fees as stated on our pricing page
  • Payments are processed securely through our payment partners
  • All fees are non-refundable unless otherwise specified
  • We may change pricing with 30 days' notice to existing customers
  • Founding member pricing is locked in for life (as advertised)
  • You can cancel your subscription at any time

Failure to pay may result in suspension or termination of your account.

9. Refund Policy

We offer a 30-day money-back guarantee after you publish your business to AI platforms:

  • Request a refund within 30 days of going live
  • Contact support@noodleseed.com with your refund request
  • We'll process approved refunds within 5-7 business days
  • Your account will be closed upon refund

Refunds are not available for subscription renewals or after the 30-day period.

10. Service Availability

We strive to maintain high availability, but:

  • The Service may be temporarily unavailable for maintenance, updates, or unforeseen issues
  • We'll notify you of planned maintenance when possible
  • We don't guarantee uninterrupted or error-free service
  • Third-party AI platforms (ChatGPT, Claude, etc.) are outside our control

We're not liable for service interruptions beyond our reasonable control.

11. Termination

By You

You may cancel your account at any time through your account settings or by contacting support. Your data will be removed according to our Privacy Policy.

By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Fail to pay subscription fees
  • Use the Service in a way that harms others or our platform

Effect of Termination

Upon termination, your access ends immediately, and your business information is removed from AI platforms within 48 hours.

12. Disclaimer of Warranties

The Service is provided "AS IS" without warranties of any kind.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or availability
  • Freedom from errors or viruses

We don't guarantee specific results from using Noodle Seed, including customer acquisition or revenue.

13. Limitation of Liability

To the fullest extent permitted by law:

  • Noodle Seed shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • This includes lost profits, revenue, data, or business opportunities
  • Our total liability to you is limited to the amount you paid us in the past 12 months (or $100, whichever is greater)
  • These limitations apply even if we've been advised of the possibility of such damages

Some jurisdictions don't allow certain liability limitations, so these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Noodle Seed, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Your business information or content

15. Noodle Seed App on AI Platforms (ChatGPT)

Noodle Seed provides a read-only companion app on AI platforms such as ChatGPT. By using the Noodle Seed app within an AI platform, you agree to the following additional terms.

Read-Only Access

The app provides a read-only view of your Noodle Seed dashboard data, including app metrics, lead details, and appointment information. The app cannot create, modify, or delete any data in your Noodle Seed account.

No Commerce Through the App

The Noodle Seed ChatGPT app does not facilitate any commercial transactions, purchases, subscriptions, or payments. All billing and subscription management for the Noodle Seed platform is handled separately through the Noodle Seed website.

No Advertising

The app does not serve advertisements or function as an advertising vehicle. The app exists solely to provide you with access to your own business data.

AI Platform Compliance

When using the Noodle Seed app within an AI platform, you agree to also comply with that platform's terms of service and usage policies. You must not use the app to engage in any activity prohibited by the AI platform, including but not limited to:

  • Generating, distributing, or facilitating harmful, deceptive, or illegal content
  • Attempting to extract, scrape, or reconstruct data beyond what is displayed by the app
  • Using the app to circumvent any restrictions or access controls of the AI platform
  • Engaging in surveillance, unauthorized tracking, or behavioral profiling of any individuals

Responsibility for Lead Data

The app may display personal information (such as names and email addresses) of leads and contacts who have interacted with your deployed Noodle Seed apps. You are responsible for handling this data in compliance with applicable privacy laws and your own privacy policy. You must not use the AI platform to further process or share this personal information in ways that violate those obligations.

16. Changes to These Terms

We may update these Terms from time to time. When we do:

  • We'll update the "Last Updated" date
  • We'll notify you via email for significant changes
  • We'll post a notice on our platform

Your continued use after changes take effect means you accept the updated Terms. If you don't agree, please stop using Noodle Seed.

17. Governing Law & Disputes

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

Any legal action related to Noodle Seed must be brought exclusively in the state or federal courts located in San Francisco, California. You consent to the jurisdiction of these courts.

Informal Resolution

Before filing any legal action, please contact us at support@noodleseed.com to try to resolve the issue informally.

18. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and Noodle Seed.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver: Our failure to enforce any right doesn't waive that right.

Assignment: You may not assign these Terms. We may assign them without restriction.

No Agency: These Terms don't create a partnership, joint venture, or agency relationship.

19. Contact Us

Questions about these Terms? We're here to help.

We typically respond within 24-48 hours.